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CANT ACCESS BLACKSMITH , ALWAYS STUCK AT THE KILN INTRO AFTER UPDATE

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    CANT ACCESS BLACKSMITH , ALWAYS STUCK AT THE KILN INTRO AFTER UPDATE

    after update i can no longer access my bm , it always stops at the kiln intro
    there are no loading sign the chats still working but the ok button doesnt work..
    back button dont work then ill restart the game again to continue playing
    i've already cleared cache. yet still cant access the blacksmith

    #2
    Hi rmhe24! You may try playing the game without any running background apps. Using a stable Wi-Fi connection may help too. If those don't work, you may try restarting your device. If the problem still persists, you may contact our customer support team. They can be reached via email at info+android+en@ww.valkyrieconnect.com (Android) or info+ios+en@ww.valkyrieconnect.com (iOS) or info+amazon+en@ww.valkyrieconnect.com (Amazon). They can help you better in this situation. We hope this helps!
    Last edited by [MOD] Rick; 05-29-2019, 12:50 AM.

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