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I accidently backup a new account for my old account.

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  • I accidently backup a new account for my old account.

    So recently I just started playing Valkyrie connect again after I reinstall the game again. But however when I play it again it ask if I want to continue using the original account and I accidently press new data. So now my game is using a whole new game data and when I log back into my email. I check and now my account is lost due to the fact that I backup a new game ID. So I want to recover my old user ID account. My user ID was
    - New User ID: 191800865
    - Old User ID : 436752148

    I want to recover my old account using the old user ID not the new one.
    Please help, Thanks.
    Last edited by [MOD] Kier; 12-07-2018, 01:35 AM. Reason: Posting your personal information is prohibited.

  • #2
    Hi Kevlosls! ‚ÄčKindly email your concern to our customer support team at info+android+en@ww.valkyrieconnect.com (Android) or info+ios+en@ww.valkyrieconnect.com (iOS). They may be able to help you out with your concern.

    Comment


    • Kevlosls
      Kevlosls commented
      Editing a comment
      I actually did email them but they haven't reply me back within a day already. So I don't know if they will ever recover the account for me....
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